Privacy Policy

India Vacations Privacy Policy

India Vacations (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, www.indiavacations.com, contact us, or use our travel-related services.

By using our website, you consent to the practices described in this Privacy Policy.

---

1. Who We Are

India Vacations provides tailor-made holidays, tours, travel planning services, flight arrangements, and related travel products.

Contact Details

India Vacations
Phone: 0208 518 1010
Email: sales@indiavacations.com
Website: www.indiavacations.com

For any questions regarding this Privacy Policy or your personal data, please contact us using the details above.

---

2. Information We Collect

We may collect and process the following information:

Personal Information

• Full name

• Postal address

• Email address

• Telephone number

• Date of birth

• Passport information (where required for travel arrangements)

• Emergency contact information

• Travel preferences and requirements

• Payment and billing information

Special Category Data

Where necessary to arrange your travel, we may collect information relating to:

• Medical conditions

• Dietary requirements

• Accessibility requirements

We only collect such information with your consent and when necessary to provide our services.

Technical Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time and date of visits

• Referral websites

---

3. How We Collect Information

We collect information when:

• You complete enquiry or booking forms

• You contact us by phone, email, or website forms

• You subscribe to newsletters

• You request quotations

• You make travel bookings

• You interact with our website through cookies and analytics tools

---

4. How We Use Your Information

We use your information to:

• Respond to enquiries

• Create and manage travel bookings

• Provide customer support

• Process payments

• Send booking confirmations and travel documentation

• Improve our website and services

• Comply with legal obligations

• Send marketing communications (where consent has been provided)

---

5. Legal Basis for Processing

We process your personal data on one or more of the following legal grounds:

• Performance of a contract

• Compliance with legal obligations

• Legitimate business interests

• Your consent

---

6. Sharing Your Information

To provide travel services, we may share your information with:

• Airlines

• Hotels and accommodation providers

• Transport operators

• Tour guides and local suppliers

• Travel insurance providers

• Visa processing services

• Payment processors

• Regulatory authorities where required by law

We only share information necessary for the provision of your travel arrangements.

---

7. International Transfers

As a travel company arranging services worldwide, your personal information may be transferred to countries outside the United Kingdom and European Economic Area (EEA).

Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.

---

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access

• Loss

• Misuse

• Disclosure

• Alteration

• Destruction

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

---

9. Data Retention

We retain personal information only for as long as necessary to:

• Provide travel services

• Meet legal and regulatory obligations

• Resolve disputes

• Enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

---

10. Marketing Communications

With your consent, we may send you:

• Travel offers

• Holiday promotions

• Newsletters

• Service updates

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

---

11. Cookies

Our website uses cookies and similar technologies to:

• Improve website functionality

• Analyse website traffic

• Enhance user experience

You can control cookie preferences through your browser settings.

A separate Cookie Policy may provide additional details.

---

12. Your Rights

Depending on applicable data protection laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to processing

• Withdraw consent

• Request data portability

To exercise these rights, please contact us using the details provided above.

---

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage you to review their privacy policies before providing personal information.

---

14. Children’s Privacy

Our services are not directed toward children under the age of 16 without parental or guardian involvement. We do not knowingly collect personal information from children without appropriate consent.

---

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

---

16. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

India Vacations

Phone: 0208 518 1010
Email: sales@indiavacations.com
Website: www.indiavacations.com

If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.